Terms of Use - How to use Botat platform

1.1 “Botat” by Establishment NAZAM AL-GHAD For Communications and Information Technology shall hereinafter, be used for referring to Botat Website and sub-pages having its addresses as https://botat.ai while including and accommodating all its versions and variations.

1.2 Any person (hereinafter referred to as the “User” or “you” or “your” or “client”) accessing, downloading, and using Botat and its services shall be bound by these Terms and Conditions (hereinafter referred to as “Terms and Conditions”), Privacy Policy and all other rules, regulations, and terms of use which shall be mentioned herein or provided by Botat.

1.3 Botat, at its sole discretion, reserves the right to modify or make changes to the Terms and Conditions, rules and regulations, and terms of use for the services provided by Botat. Additionally, Botat shall be entitled to modify these Terms and Conditions, rules, and regulations referred to herein, at any time, by duly posting the same on the Botat website.

2.1 To register/sign up on Botat, the User(s) need to provide Botat with personal data comprising of:

2.2 You agree that the basic information, personally identifiable information, provided by you is true, complete, and accurate, and agree not to submit any particulars which are false or any information to which you do not have any right or authority to provide.

2.3 You are solely responsible for safeguarding your account and you agree not to disclose your password to any third party.

2.4 User(s) acknowledge and agree that the personal data provided to Botat will be used, processed, and stored for purposes relating to the proper usage of the platform. Any use of such information provided by the User to the Botat is subject to the User’s understanding and acceptance of Botat’s Privacy Policy, available at https://botat.ai/privacy-policy.

3.1 You agree to use all the Services, in accordance with the applicable laws, rules, and regulations, or any other specific restrictions on the use of the Service or content therein.

3.2 Botat is committed to safeguarding that it is as useful and efficient as possible. For that reason, Botat reserves the right to make changes to the website for maintenance at any time. If such situations cause an interruption of paid-for Services for a reasonable duration, Botat shall not bear any liability to you and/or to any third parties.

3.3 Users consent to receiving communications such as announcements, administrative messages, and advertisements from Botat and/or any of its affiliates, subsidiaries, associates, licensors, and partners.

4.1 During the Term, in consideration of payment of the Fees by the User to Botat and subject to the terms and conditions herein, the Company grants to the Client, a limited, non-exclusive, personal, revocable, non-transferable, and non-licensable license to access and use the Solution on a subscription basis, in accordance with these Terms of Use.

4.2 The User acknowledges and agrees that the Solution provided under these Terms of Use, during the Term is non-exclusive in nature and Botat shall be entitled, at all times, to deal with the Solution in any manner it deems fit which includes the provision of services using the Solution by itself or any variation, Updates or Upgrades through any third party, from time to time.

4.3 It is hereby clarified that the User’s continued use of the Solution pursuant to any such Updates and Upgrades will be considered deemed acceptance of such Updates and Upgrades.

5.1 You have agreed to pay subscription fees and taxes in accordance with the relevant payment terms.

5.2 Botat may adjust its prices from time to time. If this occurs, we will notify you at least fifteen (15) days in advance.

5.3 The Customer acknowledges and understands that payments made to Botat are non-refundable. The Customer must use the services within the specified term per the subscribed package. Otherwise, Botat reserves the right to claim full payment of the fees even if services are not used.

5.4 Botat offers a 15-day free trial period. We will not ask for any payment card information during this period. You can enjoy all features and services during the free trial.

6.1 At Botat, we have full confidence in our varied range of services, products, and e-business solutions. We leave no stone unturned in providing our esteemed clients fast, reliable, and exceptional service guarantee every time in time we do business with them.

6.2 You can cancel your subscription at any time by logging into your account or contacting your assigned relationship manager. Your cancellation will take effect at the end of the current paid term. The subscription fee is non-refundable.

7.1 Users acknowledge that all copyright, trademarks, and other intellectual property rights in and related to the Services are owned by or licensed to Botat.

7.2 Users must not copy, distribute, make available to the public or create any derivative work from any content belonging to Botat.

7.3 Botat respects the intellectual property rights of others and expects Users to do the same.

7.4 By uploading, transmitting, importing, or otherwise providing for the purpose of the Service, any information, files, etc., you represent that you authorize the Botat to use, modify or re-use unconditionally for commercial or non-commercial purposes.

8.1 By using the service(s), each User agrees and acknowledges that neither Botat nor their respective affiliates, subsidiaries, representatives, advertisers, and publicity agencies are in any way responsible or liable for any damages, loss, or injury.

8.2 To the maximum extent permitted by applicable law, Botat will not be liable in any way for any loss or damage suffered by you through the use of or access to Botat, or Botat’s failure to provide the platform.

9.1 During the Term, Client hereby grants to Botat a worldwide, non-exclusive, non-transferable and non-sub-licensable (other than to affiliates) royalty-free licence to use Client’s trademarks and logos made available to Botat by Client as part of this Agreement, solely in connection with the marketing, advertising, and promotion of the Botat Solution, including listing the Client and the Client Application on the Botat Website; and only in accordance with Client’s reasonable trademark usage guidelines, as updated by Client from time to time.

10.1 You understand and agree that Botat, or communication by Botat via email and/or your account, may contain links to other Internet sites owned and operated by third parties. Users’ use of each of those sites is subject to the conditions, if any, posted by the sites.

10.2 Botat does not exercise control over any internet sites apart from its own, and has not reviewed, and does not review, all the material, including goods or services, made available through third-party sites, and thus cannot be held responsible for any content residing in any third-party internet site.

11.1 These Terms and Conditions shall be governed by the applicable laws of the Saudi Arabia, without regard to any conflict of law provisions, and for resolution of any dispute arising out of your use of the Services.

11.2 All disputes in connection with these Terms and Conditions, including disputes as to its conclusion, binding effect, amendment, and termination, are to be settled between the parties by negotiation. If no solution can be reached, such disputes shall be exclusively resolved by the courts limited to Riyadh, Saudi Arabia jurisdiction.

12.1 Unless otherwise agreed in writing, the Receiving Party shall not: Use any Confidential Information for anything other than fulfilling its rights and responsibilities under this Agreement.

12.2 Share the Confidential Information with any third party, except entities like contractors and legal advisors who need to know it to assist the Receiving Party in fulfilling its rights and responsibilities under this Agreement.

13.1 This Agreement shall remain in effect until the expiration of the Subscription. You may not terminate this Agreement before the expiration of the Term unless the Plan to which you subscribe indicates otherwise.

13.2 If there is a material breach and the defaulting party does not remedy it within ten (10) business days after receiving written notice, the other party may terminate the subscription to the affected Plan.

14.1 You may not assign or transfer any rights or obligations under this Agreement without Botat’s written consent. However, you agree that we may—in special cases—transfer this Agreement to another entity, such as in a corporate restructuring. We will provide thirty (30) days’ notice in such cases.

15.1 All electronic communications between you and Botat are considered valid and enforceable.

15.2 If you need to send a notice to Botat, email us at: contact@botat.ai

16.1 If any part of this Agreement becomes invalid, illegal, or unenforceable, it will be modified to comply with applicable laws or, if not possible, removed. The rest of this Agreement remains in effect.

16.2 No failure, delay, or omission in performing any obligation by a party constitutes a default or breach of this Agreement to the extent that such failure, delay, or omission arises from a cause beyond its control and without its negligence—such as a “Force Majeure” event. The affected party will take all reasonable steps to mitigate the consequences of such an event.